Responsible Gaming

For most people, gambling is a form of leisure and entertainment. Before playing, responsible gamblers will plan how much time and money they can afford to spend. However for some, gambling does become a problem and a small percentage may lose control of their play.

First Web Casino is dedicated to promoting responsible gaming by proactively preventing under-age play and assisting members who develop gambling problems.

Responsible Gaming Policy

While most people gamble for entertainment purposes, First Web Casino acknowledges that gambling can create problems and harm some individuals. These problems can range from over-spending to a pathological gambling addiction. We are committed to creating a responsible gambling environment by implementing and maintaining eCOGRA’s responsible gaming requirements, for the benefit of both players and staff.

If you feel that you have played too long but still have the urge to play some more, First Web Casino can also offer you the following options:

  • A minimum seven (7) day cooling off period
  • A minimum six (6) month self-exclusion period*

If you choose either of these options, you will not be able to log on to our casino software during the exclusion period. The casino will make every effort to ensure that you are blocked from playing with us or with any of our sister casinos.

If you would like to request a cooling off period or self-exclusion, please contact our Support Center any time, day or night, for immediate action.

*Please note: If a player chooses to opt for a minimum six (6) month self-exclusion period, First Web Casino Management reserves the right to keep all accounts closed indefinitely.

Deposit Limits

Control your gaming and play within your budget by reducing your daily, weekly and monthly deposit limits.

Simply contact us with your limit requests, and our support team will implement them immediately. Please note, any subsequent requests to increase your deposit limits back to their original levels will take up to 48 hours.

Underage Gambling Policy

Our mission is to promote safe, fun, responsible gaming, and for this reason First Web Casino is committed to doing its share to stop underage gambling.

Casino play at First Web Casino or any of its sister casinos is available only to persons older than 18 years of age, or the legal age of majority in their jurisdiction, whichever is the greater. Minors may not under any circumstances play at these online casinos. Any and all play by any ineligible person shall be voided, including any winnings accruing to any ineligible person. We reserve the right to request proof of age at any stage in order to ensure the prohibition of play by minors. Casino play at these online casinos is available only to persons resident in jurisdictions where such participation is legal and not prohibited.

In addition, we highly recommend a wide range of parental control software to help you monitor all activity on your personal computer.

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Tips for Playing Responsibly

In order to avoid problems with gambling, please keep the following in mind:

  • Decide beforehand how much money you are willing to spend.
  • Don’t try to recoup your losses, they may only increase.
  • Beware of how often and for how long you play.
  • Even when you are winning, take occasional breaks. Think about the smart time to stop.
  • Remember that gambling is entertainment. It’s not a way to get rich quickly and pay off your debts.
  • Don’t forget that gambling is a game of chance. There are no systems or formulas to guarantee success.

If you are worried about gambling problems or are just curious to check the results, please try our quick self assessment test..


If you feel that you need help with a gambling problem, for yourself, a friend, or for someone you care for, the organizations below will be happy to provide assistance:

New Zealand: